Smart Invest Settings : Help & Support

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Smart Invest Settings

How can I skip a month of direct debit?

You can skip your next monthly direct debit by going into your ‘Settings’ page under the ‘My Account' menu, then select the ‘Skip’ button. You can only do this up until the day prior to the ...

How do I disable Smart Invest?

If you need to skip your next monthly direct debit, you can go into your Settings page and select the ‘Skip’ button. You can disable Smart Invest at any time. Login to your BrickX Account Sel...

How many Smart Invest direct debits can I skip in a row?

There are no limits to the number of Smart Invest direct debits you can skip in a row. You will however, have to login and manually skip them each month.

Can I change my Smart Invest direct debit amount?

Yes, you can change your direct debit amount at any time. Login to your BrickX Account and select Settings from the My Account menu Select ‘Manage’ under your direct debit details (make sure yo...

Can I 'top-up' Smart Invest with funds

Top-up payments can be made to 'Funds Available for Smart Invest' from 'My Wallet' your Dashboard. Add funds to your Wallet by clicking "Deposit Funds" which will give yo...

Why hasn’t Smart Invest bought Bricks for me?

If you have money in 'Funds available for Smart Invest' but Smart Invest hasn’t bought you a Brick, it means there isn’t a Brick available that meets Smart Invest’s investment criteria. S...

What's the difference between 'Funds Available for Smart Invest' and 'Funds Available for Build My Own'?

Smart Invest If you’re using Smart Invest, your monthly direct debit payments and any distributions you receive from Bricks purchased with Smart Invest will appear in your Wallet as ‘Funds Availa...

What happens if I have insufficient funds when Smart Invest tries to debit funds?

If your direct debit fails due to insufficient funds, we’ll simply treat it as if you skipped a month and try again the following month. You’ll also receive a friendly reminder from us before your...

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Email us at info@brickx.com

Call us on 02 8766 0566