My Account
With Smart Invest, can I skip a month of direct debit if I don't want to invest for that month?
You can skip your monthly direct debit by providing 24 hours notice prior to the date it’s been scheduled for. To do this go into your ‘Settings’ tab and s...
Thu, 23 Aug, 2018 at 10:58 AM
How many Smart Invest direct debits can I skip in a row?
There are no limits to the number of Smart Invest direct debits you can skip in a row. You will however, have to login and manually skip them each month. 
Tue, 28 Aug, 2018 at 12:13 PM
Can I change my Smart Invest direct debit amount?
Yes, you can change your direct debit amount at any time. Login to your BrickX Account and select ‘Settings’ Select ‘Manage’ under your direct debit deta...
Fri, 28 Sep, 2018 at 12:26 PM
What happens if I have insufficient funds when Smart Invest tries to debit funds?
If your direct debit fails due to insufficient funds, we’ll simply treat it as if you skipped a month and try again the following month. You’ll also receive...
Thu, 23 Aug, 2018 at 10:59 AM
How do I disable Smart Invest?
You can disable Smart Invest at any time. Login to your BrickX Account  Select ‘Settings’ from the My Account menu.  Then scroll down to find the ‘Disab...
Tue, 23 Oct, 2018 at 4:59 PM

My Account..

With Smart Invest, can I skip a month of direct debit if I don't want to invest for that month?
You can skip your monthly direct debit by providing 24 hours notice prior to the date it’s been scheduled for. To do this go into your ‘Settings’ tab and s...
Thu, 23 Aug, 2018 at 10:58 AM
How many Smart Invest direct debits can I skip in a row?
There are no limits to the number of Smart Invest direct debits you can skip in a row. You will however, have to login and manually skip them each month. 
Tue, 28 Aug, 2018 at 12:13 PM
Can I change my Smart Invest direct debit amount?
Yes, you can change your direct debit amount at any time. Login to your BrickX Account and select ‘Settings’ Select ‘Manage’ under your direct debit deta...
Fri, 28 Sep, 2018 at 12:26 PM
What happens if I have insufficient funds when Smart Invest tries to debit funds?
If your direct debit fails due to insufficient funds, we’ll simply treat it as if you skipped a month and try again the following month. You’ll also receive...
Thu, 23 Aug, 2018 at 10:59 AM
How do I disable Smart Invest?
You can disable Smart Invest at any time. Login to your BrickX Account  Select ‘Settings’ from the My Account menu.  Then scroll down to find the ‘Disab...
Tue, 23 Oct, 2018 at 4:59 PM
Get in touch
We’re here to help. If you have a specific question, you can contact us via Live Chat or phone Monday-Friday from 8.30am-6.00pm (Sydney time).
To speak with us at a specific time, you can schedule a call with our Head of Customer Service.