How It Works
Invest In Property
Hassle free investing in Bricks.
We'll do the work for you.
Build My Own
Use your knowledge to build your own portfolio.
Buying & Selling
Buying & Selling
What is a Brick?
What determines the price of a Brick?
What is the Initial Brick Price?
How do I invest?
Smart Invest vs Build my Own - what's the difference?
Can I undo my Brick purchase?
How to select properties to buy Bricks in
What are Pre-Ordered Bricks?
Why should I consider Pre-Ordering Bricks?
What is the Platform Settlement Date?
How long is the Pre-Order Phase?
Can I cancel my Pre-Ordered Bricks?
How do I sell my Bricks?
When can I sell my Bricks?
What price should I list bricks for?
When are my Bricks sold and when do I get my money?
What money will I make from selling Bricks?
Selling and Liquidity
Can I cancel my sell order?
What should I consider when listing my Bricks for sale?
What information is there about the liquidity of Bricks?
What if there is no one to buy my Bricks?
User Guides to Buying & Selling
User Guide: How does Pre-Order work?
User Guide: Liquidity and Where to Look
User Guide: What does above and below valuation mean?
User Guide: Selling Bricks and realising returns
What type of returns can I earn from investing in Bricks?
Where can I find my BrickX tax statement for FY19?
Can I change my Bank details or TFN? (NEW)
User Guide: How do BrickX fees work?
How do I deactivate my BrickX Account?
Get in touch
We're here to help. If you have a specific question, you can contact us via Live Chat or phone Monday-Friday from 8.30am-6.00pm (Sydney time).
To speak with us at a specific time, you can schedule a call with our Head of Customer Service.
Live Chat (Mon-Fri, 8:30am-6:00pm)
Submit an enquiry
Email us at
Call us on
02 8766 0566
Schedule an introductory call